Privacy Policy
Effective Date: September 28, 2026
Soldwell Media (“Soldwell Media,” “we,” “us,” or “our”), operated by Joel Overstreet Media LLC, respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, book our services, or otherwise interact with Soldwell Media.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Company, brokerage, or organization name
Property addresses and listing information
Booking and scheduling information
Project details and service selections
Billing and transaction information
Messages, questions, or other information submitted through forms, email, text messages, or our booking platform
We may also automatically collect certain information when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location based on IP address
Date and time of your visit
Interactions with our website
This information may be collected using cookies, analytics tools, pixels, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
Provide photography, videography, drone, floor plan, 3D tour, social media, advertising, and related services
Process and manage bookings
Communicate about upcoming projects or appointments
Deliver completed media and services
Process payments and maintain business records
Respond to questions and customer service requests
Send service-related communications
Send marketing communications when permitted by law
Improve our website, services, and customer experience
Understand how visitors use our website
Measure the effectiveness of our marketing and advertising
Prevent fraud, misuse, or security issues
Comply with applicable laws and legal obligations
We may also use information in aggregated or de-identified form for business analysis and improvement.
3. Booking and Third-Party Services
Soldwell Media uses third-party service providers to help operate our business.
These providers may include companies that provide:
Website hosting
Online booking and scheduling
Client portals
Payment processing
Media delivery
Email communication
Cloud storage
Website analytics
Advertising and marketing
Customer relationship management
For example, our website may be hosted through Squarespace, and bookings or media delivery may be handled through platforms such as Aryeo.
When you interact with a third-party service, that provider may collect and process information according to its own privacy policy and terms.
We encourage you to review the privacy policies of any third-party platforms you use.
4. Payment Information
When you make a payment for our services, payment information may be processed by a third-party payment processor.
Soldwell Media does not generally store complete credit or debit card numbers directly on our own systems. Payment processors may collect information necessary to complete your transaction in accordance with their own privacy policies and security practices.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate properly, understand website activity, improve performance, and support marketing.
Cookies may be used to:
Remember preferences
Understand website traffic
Measure website performance
Determine how visitors found our website
Improve user experience
Measure advertising effectiveness
Support personalized or targeted advertising where permitted
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.
6. Analytics and Advertising
We may use analytics and advertising services such as Google, Meta, Squarespace, or similar providers to understand website activity and evaluate our marketing.
These services may use cookies, pixels, device identifiers, or similar technologies to collect information about your interactions with our website.
Depending on the tools we use and the laws applicable to you, some advertising-related disclosures of information may be considered “sharing” or “targeted advertising” under certain privacy laws.
Where legally required, we will provide methods for exercising applicable opt-out rights.
7. How We Share Information
We may share personal information with service providers and contractors when reasonably necessary to operate our business and provide our services.
Examples include:
Photographers, videographers, editors, or other members of our production team
Website and hosting providers
Booking platforms
Payment processors
Cloud storage and file delivery providers
Email and communication providers
Analytics providers
Advertising providers
Professional advisers such as accountants, attorneys, or insurance providers
We may also disclose information if reasonably necessary to:
Comply with applicable law
Respond to a subpoena, court order, or lawful government request
Protect our rights, property, customers, team members, or others
Investigate fraud, security incidents, or misuse
Complete a merger, acquisition, sale, restructuring, or similar business transaction
We do not sell personal information to third parties for money.
However, certain advertising or analytics technologies may be treated as the “sale” or “sharing” of personal information under some state privacy laws even when no money is exchanged. Where applicable, we will honor legally required opt-out rights.
8. Marketing Communications
If you provide your contact information, we may occasionally communicate with you regarding Soldwell Media services, updates, resources, promotions, or other relevant information.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email or by contacting us.
You may still receive non-promotional communications related to bookings, active projects, payments, contracts, or other business transactions.
9. Media and Property Information
As part of providing real estate media services, Soldwell Media may receive or create information related to properties, including property addresses, listing details, photographs, videos, floor plans, aerial imagery, and other media.
The use, licensing, ownership, and delivery of commissioned media may also be governed by the applicable service agreement, contract, licensing terms, or other agreement between Soldwell Media and the client.
This Privacy Policy does not replace those agreements.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain.
However, no method of internet transmission, electronic storage, or information security is completely secure. We therefore cannot guarantee absolute security.
We encourage users to use caution when transmitting sensitive information electronically.
12. Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected, used, or disclosed
Opt out of certain forms of targeted advertising, sale, or sharing where applicable
Withdraw consent where processing is based on consent
Appeal certain privacy-related decisions where applicable
Exercise privacy rights without unlawful discrimination
These rights are subject to applicable legal exceptions and eligibility requirements.
To submit a privacy request, contact us using the information listed in the Contact Us section below.
We may need to verify your identity before completing certain requests.
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), when those laws apply to Soldwell Media and the particular information involved.
These rights may include the right to know, correct, delete, and obtain information regarding certain disclosures of personal information, as well as the right to opt out of certain sales or sharing of personal information.
California residents also have the right not to receive discriminatory treatment for exercising applicable privacy rights.
If Soldwell Media becomes subject to additional California notice or opt-out requirements based on our business practices or applicable legal thresholds, we will provide the required notices and mechanisms.
14. Do Not Track and Privacy Preference Signals
Some browsers allow users to send “Do Not Track” signals.
Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to every such signal.
Where applicable law requires recognition of legally valid browser-based opt-out preference signals, such as Global Privacy Control, we will process those signals as required.
15. Children's Privacy
Soldwell Media's website and services are intended primarily for businesses, real estate professionals, property owners, and other adults.
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
16. External Links
Our website may contain links to third-party websites, social media platforms, booking platforms, or other online services.
Soldwell Media is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services, or legal requirements.
When we make changes, we will update the Effective Date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Soldwell Media
Operated by Joel Overstreet Media LLC
Atlanta, Georgia
Website: soldwellmedia.com
Email: hello@soldwellmedia.com
Please include enough information for us to understand and respond to your request.